Frequently Asked Questions (FAQs)

About Our Sweatshirts

Q: What material are Wiganprints sweatshirts made of?
A: Our sweatshirts are made from a soft and durable 50% Cotton / 50% Polyester blend for maximum comfort and long-lasting wear.

Q: Are your sweatshirts true to size?
A: Yes, our sweatshirts are preshrunk and designed to fit true to size. Please refer to our sizing chart on each product page for the best fit.

Orders & Shipping

Q: How long does it take to process an order?
A: All orders are processed within 1-2 business days before shipping.

Q: How long is shipping?
A: Shipping within the United States takes approximately 5-7 business days.

Q: What is the shipping fee?
A: We offer flat-rate shipping of $6.99 on all U.S. orders.

Q: Do you ship internationally?
A: Currently, we only ship within the United States.

Returns, Refunds & Cancellations

Q: Can I cancel my order?
A: Yes, orders can be canceled within 12 hours of purchase. After this time, production begins and cancellations are no longer possible.

Q: What is your return policy?
A: We accept returns for defective or incorrect items. Please visit our Refund & Returns Policy page for full details.

Payments

Q: What payment methods do you accept?
A: We accept major credit and debit cards, including Visa, MasterCard, American Express, and PayPal.

Customization & Design

Q: Can I request a custom sweatshirt design?
A: Absolutely! We offer custom print options for select products. Please contact us at [email protected] to get started.

Contact & Support

Q: How do I contact Wiganprints?
A: You can reach us via email at [email protected] or use our live chat during business hours.

Business Hours: 9:00 AM – 5:00 PM, Mon-Fri (EST)